Last updated: June 2026
This Privacy Policy explains how Clearview Plumbing Services (ABN 52 668 135 886) ("we", "us", "our") collects, uses, holds and discloses your personal information. We are committed to protecting your privacy and complying with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). By using our website at plumberclearview.com.au or engaging our plumbing services, you consent to the practices described in this policy.
We collect personal information that is reasonably necessary to provide our plumbing services and run our business. This may include:
We collect personal information directly from you when you call us, fill in a form, request a quote, book a job, or otherwise communicate with us. We may also collect information automatically through cookies and similar technologies when you use our website, and in some cases from third parties such as referral sources or review platforms.
We use your personal information to:
We do not sell your personal information. We may disclose it to trusted third parties who help us operate our business — for example payment processors, scheduling and accounting software providers, and subcontractors engaged to complete your work — and where required or authorised by law. Any third parties we use are expected to handle your information consistently with the APPs.
Our website may use cookies and analytics tools to understand how visitors use the site and to improve its performance. You can disable cookies in your browser settings, though some parts of the site may not function as intended if you do.
We take reasonable steps to protect your personal information from misuse, interference, loss, and unauthorised access, modification or disclosure. Information is stored in secure systems, and access is limited to those who need it to do their job. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.
You have the right to request access to the personal information we hold about you, and to ask us to correct it if it is inaccurate, out of date or incomplete. To make a request, contact us using the details below. We may need to verify your identity before acting on a request.
If you believe we have breached the Australian Privacy Principles or mishandled your personal information, please contact us first so we can try to resolve the issue. If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au.
We may update this Privacy Policy from time to time. The latest version will always be available on this page, with the "last updated" date shown above.
If you have any questions about this Privacy Policy or how we handle your personal information, contact Clearview Plumbing Services (SA) at info@plumberclearview.com.au.